Due to the continued increase in contact via the telephone between the staff here at Warrengate Medical Centre and our patients, it is vitally important that we have your upto date contact details on your records.
We will endeavour to ensure your contact details are correct at every opportunity but if they have changed, please advise us of this as soon as possible.
IMPORTANT NOTICE REGARDING CHANGES TO THE APPOINTMENT SYSTEM - 13 MARCH 2020 - please click here the attached document which details changes to our systems
IMPORTANT NOTICE REGARDING CLINICALLY HIGH RISK PATIENTS
14 APRIL 2020
We continue to receive more and more calls from patients who have not yet received a letter confirming that they are high risk. Unfortunately we cannot give any definitive guidance to patients at this time around who should be placed within the highest clinical risk group as the guidance is changing daily.
Phase 1 and Phase 2 has now been completed centrally and those patients identified within these phases as high risk will have received a letter direct from the central NHS team advising them of what precautions they should take to protect themselves during this Pandemic.
We have also received some information from Secondary Care colleagues who are reviewing patients across specific specialities and have been informing GP Practices of patients who should be sent a letter from the GP Practice and the reasons why they are identified as high risk. We are auctioning these as and when we receive the instruction from Secondary Care with a letter being sent out from the Practice to each of the identified patients. An appropriate read code will also be added to the clinical system to highlight the patient as being high risk.
The Practice is now reviewing a number of other patients on the Practice’s register to identify any high risk patients who have not been identified by the processes detailed above. As you would imagine there are quite a number of patients to work through so this is taking some time, any patients that are deemed high risk by the Practice will be sent a letter advising them as such which will contain important advice to keep them safe from Coronavirus.
We understand that a number of patients have already self-identified as high risk via the Gov.uk website. As GP Practices we have been told that we will be sent details where any of our patients have done this so that these can be reviewed to determine clinically if any of those patients should be included in the highest clinical risk group. Where a patient is clinically felt to be in the highest risk group the Practice will send a letter to the patient confirming this. The information on these patients has not yet been received but is expected within the next week.
You can now use online consultation as a way to communicate and seek advice from all practice staff, clinical and non-clinical.
This is a new and quick way to get the help you need from the staff that have been involved in your care.
Please use this method for all routine and administrative issues and NOT for same-day or urgent problems.
Warrengate Medical Centre has provided services to the local community for over 70 years. In late 2000 the Centre moved to its new purpose-built premises on the edge of Wakefield City Centre. The former Batley Road branch surgery was also amalgamated in to the new premises shortly after.
“The doctors, nurses and all the staff at Warrengate Medical Centre endeavour to provide a full family-based integrated service for our patients”.
Our success is built upon a commitment of quality through a positive team, giving a proactive and flexible approach to provide our patients with a high quality service.
(Site updated 22/07/2020)