Self-referral services

Adult MSK Physiotherapy Self-Referral

Patients, aged 16 or over, can now refer themselves directly for MSK physiotherapy with Novus Health without needing to contact the surgery first.

Patients need to:
– be over the age of 16
– have experienced MSK problems for more than 14 days
– not be unwell in any other way (other than MSK symptoms)

Patients who wish to start the self-referral process can complete an online form at Novus Health by clicking here or call 01924 224497

What is included?

  • All soft tissue injuries such as sprains, strains or sports injuries
  • Arthritis – any joint
  • Possible problems with muscles, ligaments, tendons, or bone eg tennis elbow, carpal tunnel, ankle sprains
  • Spinal pain including lower back pain, mid back pain and neck pain
  • Spinal related pain in arms or legs including nerve symptoms e.g. pins and needles or numbness

What is not included?

  • Acutely Unwell
  • Children under 16
  • Medical Management of inflammatory conditions
  • Womens’ Health, antenatal and post-natal problems
  • House bound patients
  • Medication reviews for non MSK conditions
  • Neurological and respiratory conditions
  • Headaches
  • Acute Mental Health crisis
  • Patients who do not want to see an FCP
  • Suspected cancers (i.e. soft tissue/sarcoma)

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Pharmacy First

 

Most pharmacies can offer prescription medicine for some conditions, without you needing to see a GP or make an appointment. This is called Pharmacy First.

Conditions they can offer prescription medicine for are:

  • impetigo (aged 1 year and over)
  • infected insect bites (aged 1 year and over)
  • earache (aged 1 to 17 years)
  • sore throat (aged 5 years and over)
  • sinusitis (aged 12 years and over)
  • urinary tract infections (UTIs) (women aged 16 to 64 years)
  • shingles (aged 18 years and over)

If you are not within these age ranges, a pharmacist can still offer advice and support decisions about self care treatment with over the counter medicines, but you may need to see a GP for treatment.

If you go to a pharmacy with one of these conditions, the pharmacist will offer you advice, treatment or refer you to a GP or other health professional if needed. They will also update your GP health record, but your information will not be shared with anyone else.

Most pharmacies can provide prescription medicine for these conditions but contact them before visiting to check.

Find a pharmacy