The Medical Centre provides full medical cover to all of our patients.  The services of Local Care Direct are used for out of hours cover. To access this service telephone 01924 371011 where you will be given further details.

Your responsibility to us is:

• To ask for an out of hours visit only if it is truly necessary.

Emergencies

Telephone 01924 371011 at all times.

Calls will be answered and dealt with as quickly as possible between 08.30 and 18.30 Monday - Friday.  When a Doctor is required in an emergency and the surgery is closed a recorded message will give you further details.

Your responsibility to us is:

• To remain patient and keep calls as brief as possible.
• To only contact the Out of hours service in an emergency.

NHS 111

If the situation is less critical and you are unsure of what to do call NHS 111, which is a 24 hour health advice line, staffed by nurses and health information advisors.  The telephone number for this service is 111.  You can also visit NHS Choices online at www.nhs.uk which offers a range of information from what to do if you’re feeling ill to opening times of your late night pharmacy.

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

• Treat yourself at home
• Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.

The practice is closed on Bank holidays. Please see list of 2024 / 2025 bank holiday dates below

• Monday 1st January 2024
• Friday 29th March 2024
• Monday 1st April 2024
• Monday 6th May 2024
• Monday 27th May 2024
• Monday 26th August 2024
• Wednesday 25th December 2024
• Thursday 26th December 2024
• Wednesday 1st January 2025 

The practice also closes half day for staff training days. Training closure days are one half day a month, and take place on a Wednesday afternoon except for August and December. This is referred to as TARGET day and the time is used for Audits, Research, Guidelines, Education and Training.

The dates for the remaining TARGET afternoons are listed below

• Wednesday 17.04.2024
• Wednesday 15.05.2024
• Wednesday 19.06.2024
• Wednesday 10.07.2024
• Wednesday 18.09.2024
• Wednesday 16.10.2024
• Wednesday 13.11.2024
• Wednesday 15.01.2025
• Wednesday 12.02.2025
• Wednesday 19.03.2025