PLEASE BE AWARE THAT WHILST THERE ARE NATIONAL AND / OR LOCAL CONCERNS REGARDING THE CORONAVIRUS, WE HAVE SUSPENDED THE ONLINE SERVICE FOR BOOKING APPOINTMENTS ONLINE. THIS IS TO ENSURE ALL PATIENTS ARE GIVEN THE MOST RECENT AND CORRECT INFORMATION AND ADVICE WHEN WANTING TO SEE A CLINICIAN

Appointments

Surgery Sessions

Surgeries are held Monday to Friday at the following times:

 

8:40am - 12:30pm
1:00pm - 6.00pm

 

Extended Hours

We also have late evening appointments available on Mondays between 18.30 and 8.15pm, the last appointment being 8.00pm. These appointments are for patients who find it difficult to attend during normal surgery opening times. These appointments will be pre-booked and anyone attending will be able to access the surgery via the side entrance. We have installed a call system and you will be buzzed in as you arrive.

Please note that there is no facility for ordering and collecting prescriptions during these extended hours.

Booking an Appointment

We do not expect any patient to wait longer than two working days for a non-urgent or routine appointment, unless you wish to see a particular Doctor or need a specific time of day. If you need an urgent appointment please make this clear to the Practice Administrator and we will accommodate you that day.

Children’s Consultations

Children under the age of 16 must ideally be accompanied by an adult, the child may be refused to be seen if not. Written consent must be provided by the parent or legal guardian if they are to be accompanied by other family members or friends. Please note that written consent is required for each attendance.

Responsibilities 

Your responsibility to us is:

  • To attend punctually for appointments
  • To cancel your appointment if you are unable to attend. Please note that if you fail to attend 3 appointments within a 12 month period, you may be removed from the Practice. If this is the case, you will be notified by letter. 
  • Not to request an urgent appointment for routine matters
  • To ensure you give us your correct telephone number and inform us of any change of address so that we are able to contact you should it be necessary.

 

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